The Switchboard looks very promising, and I'd like to use it in a corporate environment to save on long-distance calls.
However, I cannot log in. I have tried logging in with or without proxy flag selected, but that does not help. Below are the (censored) logs of my connection attempts. Could someone please have a look at them and tell me what I can do to resolve it?
<<< This is the censored console log when attempting login WITH "Use browser proxy settings" checked >>>
Java Plug-in 1.5.0_06
Using JRE version 1.5.0_06 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\johndoe
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
switchboard constructed
Copyright (c) 2005 by Malcolm Patterson & Martha Kuras - All Rights Reserved
Unauthorized distribution and/or use of this applet is forbidden.
For questions about licensing this code, send mail to sales@theswitchboard.ca
theswitchboard.ca
domain: theswitchboard.ca
switchboard applet initing
version 3.1
loaded language: 0
Microsoft Windows detected.
allocating new tray icon
initializing gui
found applet parent frame: sun.plugin.viewer.frame.IExplorerEmbeddedFrame[frame0,0,0,420x390,invalid,layout=java.awt.BorderLayout,title=,resizable,normal]
window type: sun.plugin.viewer.frame.IExplorerEmbeddedFrame
window listener installed
switchboard applet started
Couldn't find a gateway for UPnP
initializing gui
proxy info: my.proxy.server.name:8080
could not determine proxy auth method:
HTTP/1.0 407 Proxy Authentication Required
Server: squid/2.5.STABLE12
Mime-Version: 1.0
Date: Mon, 18 Dec 2006 16:23:02 GMT
Content-Type: text/html
Content-Length: 1354
Expires: Mon, 18 Dec 2006 16:23:02 GMT
X-Squid-Error: ERR_CACHE_ACCESS_DENIED 0
X-Cache: MISS from my.proxy.server.name
X-Cache-Lookup: NONE from my.proxy.server.name:8080
Proxy-Connection: close
unknown auth method: -1
tunnel through proxy: p.q.r.s:8080
unknown auth method
failed to tunnel through proxy: java.lang.NullPointerException
error connecting to switchboard server
tunnel through proxy: p.q.r.s:8080
unknown auth method
failed to tunnel through proxy: java.lang.NullPointerException
error connecting to switchboard server
tunnel through proxy: p.q.r.s:8080
unknown auth method
failed to tunnel through proxy: java.lang.NullPointerException
error connecting to switchboard server
tunnel through proxy: p.q.r.s:8080
unknown auth method
failed to tunnel through proxy: java.lang.NullPointerException
error connecting to switchboard server
tunnel through proxy: p.q.r.s:8080
unknown auth method
failed to tunnel through proxy: java.lang.NullPointerException
error connecting to switchboard server
tunnel through proxy: p.q.r.s:8080
unknown auth method
failed to tunnel through proxy: java.lang.NullPointerException
error connecting to switchboard server
tunnel through proxy: p.q.r.s:8080
unknown auth method
failed to tunnel through proxy: java.lang.NullPointerException
<<< I pressed F5 here to stop the connection attempts >>>
error connecting to switchboard server
switchboard stopping
MSN sign out exception: java.lang.NullPointerException
Exception in thread "Thread-9" java.lang.NullPointerException
at org.dobratek.switchboard.gui.Switchboard.a(Unknown Source)
at org.dobratek.switchboard.gui.Switchboard.b(Unknown Source)
at org.dobratek.switchboard.gui.Switchboard.a(Unknown Source)
at org.dobratek.switchboard.gui.cL.a(Unknown Source)
at org.dobratek.util.j.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
switchboard constructed
Copyright (c) 2005 by Malcolm Patterson & Martha Kuras - All Rights Reserved
Unauthorized distribution and/or use of this applet is forbidden.
For questions about licensing this code, send mail to sales@theswitchboard.ca
theswitchboard.ca
domain: theswitchboard.ca
switchboard applet initing
version 3.1
loaded language: 0
Microsoft Windows detected.
found original tray icon, reload it
WindowsTrayIcon already initialized
initializing gui
found applet parent frame: sun.plugin.viewer.frame.IExplorerEmbeddedFrame[frame1,0,0,420x390,invalid,layout=java.awt.BorderLayout,title=,resizable,normal]
window type: sun.plugin.viewer.frame.IExplorerEmbeddedFrame
window listener installed
switchboard applet started
<<< This is the censored console log when attempting login WITHOUT "Use browser proxy settings" checked >>>
Java Plug-in 1.5.0_06
Using JRE version 1.5.0_06 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\johndoe
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
switchboard constructed
Copyright (c) 2005 by Malcolm Patterson & Martha Kuras - All Rights Reserved
Unauthorized distribution and/or use of this applet is forbidden.
For questions about licensing this code, send mail to sales@theswitchboard.ca
theswitchboard.ca
domain: theswitchboard.ca
switchboard applet initing
version 3.1
loaded language: 0
Microsoft Windows detected.
allocating new tray icon
initializing gui
found applet parent frame: sun.plugin.viewer.frame.IExplorerEmbeddedFrame[frame0,0,0,420x390,invalid,layout=java.awt.BorderLayout,title=,resizable,normal]
window type: sun.plugin.viewer.frame.IExplorerEmbeddedFrame
window listener installed
switchboard applet started
Couldn't find a gateway for UPnP
initializing gui
normal ssl connection
failed to establish normal ssl connection: java.net.UnknownHostException: theswitchboard.ca
error connecting to switchboard server
normal ssl connection
failed to establish normal ssl connection: java.net.UnknownHostException: theswitchboard.ca
error connecting to switchboard server
normal ssl connection
failed to establish normal ssl connection: java.net.UnknownHostException: theswitchboard.ca
error connecting to switchboard server
normal ssl connection
failed to establish normal ssl connection: java.net.UnknownHostException: theswitchboard.ca
error connecting to switchboard server
normal ssl connection
failed to establish normal ssl connection: java.net.UnknownHostException: theswitchboard.ca
error connecting to switchboard server
normal ssl connection
failed to establish normal ssl connection: java.net.UnknownHostException: theswitchboard.ca
error connecting to switchboard server
normal ssl connection
failed to establish normal ssl connection: java.net.UnknownHostException: theswitchboard.ca
<<< I pressed F5 here to stop the connection attempts >>>
error connecting to switchboard server
switchboard stopping
MSN sign out exception: java.lang.NullPointerException
Exception in thread "Thread-8" java.lang.NullPointerException
at org.dobratek.switchboard.gui.Switchboard.a(Unknown Source)
at org.dobratek.switchboard.gui.Switchboard.b(Unknown Source)
at org.dobratek.switchboard.gui.Switchboard.a(Unknown Source)
at org.dobratek.switchboard.gui.cL.a(Unknown Source)
at org.dobratek.util.j.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
switchboard constructed
Copyright (c) 2005 by Malcolm Patterson & Martha Kuras - All Rights Reserved
Unauthorized distribution and/or use of this applet is forbidden.
For questions about licensing this code, send mail to sales@theswitchboard.ca
theswitchboard.ca
domain: theswitchboard.ca
switchboard applet initing
version 3.1
loaded language: 0
Microsoft Windows detected.
found original tray icon, reload it
WindowsTrayIcon already initialized
initializing gui
found applet parent frame: sun.plugin.viewer.frame.IExplorerEmbeddedFrame[frame1,0,0,420x390,invalid,layout=java.awt.BorderLayout,title=,resizable,normal]
window type: sun.plugin.viewer.frame.IExplorerEmbeddedFrame
window listener installed
switchboard applet started
in the first case it looks like the switchboard can't figure out what type of authentication method your proxy server is using. the switchboard only supports Basic authentication. if it is possible to enable Basic authentication on your proxy then everything should work properly with that method.
in the second case it looks like your computer is not able to resolve theswitchboard.ca. since your computer cannot turn the name theswitchboard.ca into an IP address, it cannot connect directly to theswitchboard servers.
